HaoZhang615/Realtime-Synthetic-Call-Center-Agents
a solution that simulates AI-driven contact center scenarios using synthetic data and real-time voice interaction.
Built with FastAPI + React, the system features multi-agent orchestration handling knowledge base queries, Bing Search integration, and database operations (read/create/update). Azure OpenAI's GPT-4o Realtime enables real-time voice conversation, while Azure AI Search provides hybrid and semantic search over ingested documents. Optional Zero Trust architecture with VNet integration and private endpoints supports enterprise security requirements.
Stars
12
Forks
6
Language
TypeScript
License
MIT
Category
Last pushed
Mar 09, 2026
Commits (30d)
0
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