tanviet12/chat-quality-agent
Chat Quality Agent - Agent phân tích chất lượng CSKH bằng AI
Automatically syncs customer service conversations from Zalo OA and Facebook Messenger, then uses Claude or Gemini AI to evaluate quality (pass/fail, 0-100 score, detailed feedback) and send alerts via Telegram/Email. Built with Go + Vue 3 SPA backend, MySQL database, and Nginx reverse proxy with automatic SSL provisioning via Let's Encrypt; supports multi-tenant deployments with role-based access and batch AI processing to optimize costs.
246 stars.
Stars
246
Forks
226
Language
Go
License
MIT
Category
Last pushed
Mar 27, 2026
Commits (30d)
0
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