servicenow-mcp and mcp-server-servicenow
These two tools are competitors, both offering an MCP server for ServiceNow integration, albeit with different focuses and levels of adoption.
About servicenow-mcp
aartiq/servicenow-mcp
Production-ready Model Context Protocol server for ServiceNow platform integration - ITOM, ITSM, CMDB with OAuth, natural language queries, and enterprise security controls
Exposes 400+ tools across 31+ ServiceNow modules (ITSM, ITOM, HRSD, CSM, ATF, Flow Designer, Service Portal, Integration Hub, and more) with role-based tool packages that enforce least-privilege access and reduce noise for specific personas. Implements a five-tier permission model where read access is always enabled, while write, CMDB, scripting, and automation capabilities require explicit opt-in flags. Supports unlimited simultaneous multi-instance and multi-tenant connections—developers can query dev, staging, and production environments or manage multiple customer tenants in a single session by passing instance parameters or switching globally.
About mcp-server-servicenow
jschuller/mcp-server-servicenow
MCP server for ServiceNow — 18 tools for incidents, CMDB, update sets. OAuth 2.1+PKCE, Claude Code skills, FastMCP 3.0. Works on any SN version (Tokyo+), no entitlements needed.
Supports both stdio and Streamable HTTP transports for flexible deployment (Claude Desktop, Claude Code, or remote via Cloud Run), with 5 MCP resources providing read-only schema and instance context to reduce token overhead. Built on FastMCP 3.1 with 19 tools spanning Table API, CMDB relationships, update set management, and system queries—designed as a lightweight alternative to ServiceNow's native MCP server for organizations on Tokyo+ versions without Now Assist entitlements.
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