chaitin/KoalaQA
KoalaQA 是一款 AI 大模型驱动的开源售后服务社区，提供 AI 回答、AI 搜索、AI 运营等能力，帮助你快速落地售后客服、社区问答、自助服务等场景，帮助团队显著降低人工运营成本、提升客户满意度与响应效率，助力实现 ZCR（Zero Contact Resolution）目标。
Built with Go 1.22+ backend and React 18+ TypeScript frontend, KoalaQA uses retrieval-augmented generation (RAG) to ground LLM responses in knowledge bases, ensuring factually bounded answers while automatically identifying knowledge gaps. The platform integrates with major identity providers (WeChat, Enterprise WeChat, OIDC) and supports multi-tenant board structures with granular access controls, deployable via Docker on Linux with pluggable LLM model support.
449 stars.
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TypeScript
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Last pushed
Mar 12, 2026
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