tonydeb42/TicketMaster
TicketMaster is a project that automates IT/support ticket assignment using Retrieval-Augmented Generation (RAG), vector search, and asynchronous processing. It ingests employee skill datasets, builds embeddings, performs semantic retrieval, reranks employees based on structured metadata, and assigns tickets automatically with email notifications.
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Language
Python
License
Apache-2.0
Category
Last pushed
Feb 16, 2026
Commits (30d)
0
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